Background
Codewolf is an ERP platform purpose-built for the unique needs of decoration companies. Its goal is to streamline workflows, centralize operations, and reduce inefficiencies for its global user base. One area ripe for improvement was the transfer order process, where users had to leave Codewolf, navigate to the Supacolour website, place orders manually, and manage job statuses in separate systems.
To solve this, the Supacolour API was seamlessly integrated into Codewolf, enabling users to handle transfer orders directly within the platform they use every day.
The Integration Solution
Key Features:
1. One-Click Transfer Orders:
A new button was added to the job screen in Codewolf. With a single click, users can order or reorder transfers from Supacolour without leaving Codewolf.
2. Real-Time Job Status Updates:
Using Supacolour’s Webhooks, the system now dynamically updates the job’s tag in Codewolf, reflecting its real-time status in the Supacolour system. Tags include
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- Submitted
- In Production
- Shipping
- Dispatched (With Tracking information)
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3. Centralized Order Management:
Users no longer need to log in to the Supacolour website to manage orders. Everything happens within Codewolf, streamlining the entire workflow.
The Results
1. Time Savings:
Companies save significant time on each order by eliminating the need to log in to external platforms and manually upload artwork.
2. Improved Visibility:
Real-time status updates ensure users always know where their orders stand without needing to track them manually or reach out for updates.
3. Fewer Communications:
Automated updates drastically reduce the need for email or phone inquiries regarding order statuses, allowing teams to focus on their work.
4. User-Centric Efficiency:
By integrating this functionality into the system users are already working in, the process feels intuitive and natural, boosting overall productivity.
Broader Impact
• For Codewolf Customers: The integration redefines how decoration companies interact with their transfer suppliers, eliminating unnecessary friction points.
• For Supacolour: The streamlined process increases order accuracy and customer satisfaction, while likely driving higher volumes as customers find it easier to place orders.
Feedback from the Field
“This integration is a complete game-changer for our business. We’re saving at least 10 minutes per order by not having to log into Supacolour or manually upload artwork. The real magic is the visibility it gives us—no more chasing updates or juggling systems. Everything happens right in Codewolf, where we already work all day. It’s streamlined our process, saved us time, and eliminated so much hassle.”
Jason Law, Embroidery Works